I give it three stars, but that doesn't mean it's that bad. It just touched me to visit the bank and ... It's interesting here- yes, it's cool, the air conditioner is working! Yes, you can sit there are places to relax, but after taking a voucher (electronic queue), I waited for almost 1.5 hours, and stayed with the employee for 5 minutes, signing one piece of paper. And this left a negative point ...
Why not make it possible to remotely book a visit to record yourself for a certain time, then you will come and confirm that you are there and you do not have to wait 1.5 hours for 5 minutes, because we all work and take 30 minutes off, and you lose three times as much time..
Honest feedback
I usually visit on Saturdays, at the end of the branch, there are usually not many visitors. Of course, the room is small, but the attitude of the staff to the clients, especially the consultant in the lobby, is captivating. She helps to pay for the service in the information kiosk for each client who needs it. After all, there are elderly pensioners who are not friends with the bank's equipment, and it is impossible to pay for services at the cash desk. The location of the branch is good. There are a number of shops and a pharmacy nearby. I recommend you to become a client of agroprombank!
Everything seems to be modern, but it's not much use, half of the places don't work, the queue, you wait for an hour or more, the specialists are very slow, I don't advise
The service in the bank is at a good level. The staff is friendly. But there are nuances. Being their clients, it is not always possible to immediately find out all the nuances, they are not voiced. Only when you encounter problems can you hear that these are our conditions. It is necessary to provide all information in a timely manner for your customers
I have been a contributor for more than 6 years, the attitude of staff and service is always at the highest level! I had to apply in 2022 due to force majeure, regarding an Irrevocable contribution! The administration of Belagroprombank met me halfway, which I am very grateful for!!! The Bank values every customer and strives for high-quality service! I will continue to be a client of Belagroprombank! I recommend it only on the Positive side!
Frequent queues, since I had to wait for an hour. At the same time, there was no reaction from the bank's administration. In general, the service is professional.
If it were possible to put a rating of minus 1000 stars, I would be happy to put it.. It is very large, there is one window for payment. And that's constantly busy.
I did not like the bank, I made a card as a result, the code did not come, they said that I was also to blame that the phone was at least a second out of the access zone, as a result they said to change the code for 3 rubles! When I have already paid for the card, it is IMPOSSIBLE to get through to the bank!! I called for 3 hours, but as a result we couldn't figure out the problem. It's also my fault that the bank sends codes by SMS, why can't I give a document with my flogging! Why do I have to pay money to the bank again?
There are two cashiers working at the cash desk lunch is inconvenient, then at lunch there is generally one very long waiting time on Mondays VIP clients are still sitting to pay for an apartment, at least you need to sit for an hour
The specialists are very slow and incompetent. They ask each other how to do a simple operation. They make mistakes in the documents and redo them. The impression is terrible!!!!! A lot of wasted time.
The bank, like the bullshit application, issued a loan at 12 on Saturday, approved by one o'clock, as a result, wait for the money on Monday, the stupidity of the state bank! The application is always buggy I can't imagine what's going on in the bank itself
A good bank. Excellent service. Full consultation with a detailed description. Good location. The waiting time depends on the influx of people. Sometimes they will serve you little and quickly. Sometimes you have to wait.
Advantages: one of the highest interest rates on deposits; a fairly well-developed network of ATMs and information kiosks.
Cons: slow operating system; unfavorable exchange rates.
The horror!!!!I was alone in the queue at the currency exchange, I sat for 40 minutes!The cash register was closed in front of our noses!!!other cash registers were not working !!!21st century !!!
I made a transfer on the golden crown in rubles of the Russian Federation, I came to receive, and they say that we do not issue rubles, only in the Republic of Belarus at the rate of 1.5😆😆😆😆😆, in general, the bank has become disgusting, I cancel all your bank cards, well, you....
The staff are smiling and attentive. The queue is rare.
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3
PauK
Level 12 Local Expert
May 15, 2022
A good bank both in terms of the services and services offered, and in relation to customers. There are queues just like everywhere else. The employees are polite and competent.
I ordered a card. Everything was done at the highest level, the employee did everything promptly and clearly. True, the light was gone, I had to pay via phone, but these are small things compared to the employee's service. He was as pleased as an elephant.
the service of legal entities is extremely negative , the city phone does not answer . The mobile is not responding . It is impossible to get through .I've been trying to get in touch with them for two days. ( probably very busy and a lot of work ) or , as always , they drive teas . it has been noticed more than once . Still , I 'll probably have to go in person again .
Queues, as always. The last time was about forty minutes of waiting. But the staff is friendly and competent. And yes, it was very "smiling ", the consultant runs around in tight leather trousers. I wear them to entertainment events. And here the consultant is the "face of the bank", somehow it is not respectable for the regional administration.