I was leaving the cash register and almost broke my neck on the stairs. Not only is it slippery, but the steps also fall off. Oversight and mismanagement in everything. You can't go up to the bank and drive up. The snow has not been removed once all winter. No festive decorations for the New Year. And in an ATM at a bank, there is never any cash at all. About 5 years ago, it was one of the largest banks in the city. What happened?
I solved my questions quickly, if some more visitors were more leisurely at the end of the working day and did not take out the brain of the girl operators-it would be wonderful in general, but it is no longer in our power to fix it.
I don't know about everyone else, but I only have a negative review! The card was not issued with the last name on the passport! I can't get through to the phone numbers! The mode of operation on the Internet is one, on the doors is another! And there's no one to get anything out of! The horror!!!!!
One cash register is constantly working when you need to make a payment. Sometimes there are a lot of people, and you have to wait about an hour.
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Show business's response
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Level 4 Local Expert
May 11, 2023
3, just because there are very few, I would even say catastrophically few ATMs of this bank...Partner banks do not save much with a daily limit of 150 rubles...As for this particular department, everything is fine.
A bank is like a bank. The service at the ticket offices is OK. But the card was made to me only the third time. Then there is no Visa, take a Mastercard, then the surname is written in the masculine gender.... I am glad that it is close to home, it is sad that there is 1 branch for the whole city, and there are not enough ATMs / terminals.
Terribly long service, careless attitude, we waited for more than an hour, with a queue of 6-7 people, we will never use the services of this bank again, thank you for the careless attitude towards customers.
On the issue of overdraft, they wanted to send it to the place where they issued it (i.e. to Minsk), referring to the fact that they say there is no access to the database of another branch. What are you guys doing? The 21st century is in the yard, the Internet, everything is fine... In short, with difficulty, but I closed the card and the contract.
I wanted to open an account, transfer $2000 from a Russian card-I couldn't wait for anyone. He spat and left. And in general - queues, like with a shovel.