I was in Vitebsk for the New Year holidays. I went to this bank to exchange currency. The cashier was very polite and friendly. She asked me what denomination to give the money in, and also if I had any other questions. Even the mood lifted. I can't say anything about the bank itself, but I liked the branch - it was cozy and comfortable.
Good day!
This bank always has long queues, it takes a very long time to wait for your ticket for the service, to waste your time.
The service at the bank is good, the specialists are all friendly!
There is always a queue at the bank, currency exchange rates are always not profitable, but very polite staff, they will talk to everyone)))there is a lot of space in the bank, there are sofas to sit on and a computer to use the Internet.bank.
People are friendly, qualified, but young people have little experience, prepare in advance and ask everything. The card is made for five days, in order for the application to work, you need a Belarusian SIM card, so it's better to get a SIM card right away.
The conditions in the bank are acceptable. But I had to drive twice.
Excellent department. Qualified staff, courteous service, comfortable lounge. Strangely enough, there is a feeling of caring about the interests of the client.
The queues are long.... Moreover, they did not solve the problem with what they were dealing with on the card, although they assured that everything was solved
Only in this bank, if there are no people in the electronic queue at a certain cashier, you can wait half an hour or more to receive a card. Excellent service
The service staff was terrible, the ticket struck at 12.12. They called me to the checkout at 12.55. They helped me only by half. The bank's employees cannot specifically answer the question and resolve any issues on time.
In any case, I will not recommend this bank
I took a ticket in an electronic queue and waited 30 minutes in an electronic queue for currency exchange operations . There is only one cash register in the bank and there are no people. The horror of working like this in the 21st century
Disgusting, ruined the whole mood with such service! The queue is electronic, but they are called randomly, one cash register is open, one person is served for half an hour. Teach your employees how to work fast!
I didn't like it. No matter how many times you come, there are always long queues, you lose half a day. A clueless bank, the service expects much to be desired.
Interesting offers, I keep my savings there and receive a gift to a child once a year. You don't have to sit inside for a long time and a TV is hanging with the help of which time does not fly noticeably
Terrible treatment, communication with customers, long service, the queue goes on, you don't understand how, there is no consultant who can help in the hall, the staff is always running somewhere, the work is very slow. I have 53 coupons
This is my bank.Suits everything:profitable loans,competent consultants
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5
Алёна Корунная
Level 7 Local Expert
November 6, 2019
Recently became my bank. So far, only 3☆. Customer service is excellent. I don't like the policy of the bank itself. Maybe the opinion will change, but so far so.