It's a very complicated bank, but I can't refuse its services. There is always only one cash register, and they barely work, if you want to tell how you feed your chickens, then the cashier will listen carefully to you as much as necessary, and it doesn't matter that people have been sitting for an hour. And if someone performs an operation more serious than handing over the proceeds or paying for the phone, it's all over, everything will hang for 2 hours. Such a seemingly serious bank has 2 ATMs and 1.5 information kiosks for the whole city, which is very sad. Well, if you don't want to pay people, put in more devices. In short, I'm not very happy, although maybe it's just like that here, it seems normal in Voronovo. Cooperation with this bank takes 2 hours a week of sitting in queues, 10 liters of gasoline to get from the north, another 40 minutes on the way back and forth, well, damn a lot of nerves.
I would put 2 stars, but there are nuances, so 3 is a stretch. Only one cash register is always open, five people in the department, but you can sit for 40 minutes or more. Everything is slow and sad, if there was an opportunity to deal with another bank, I would not contact it. The staff is sluggish and dissatisfied, the management cannot install intercom devices, preening or shouting at the whole bank, or rewriting data on a piece of paper. In short, it's sad, it feels like a dying bank. For one person, apparently within the framework of the Italian strike, no less than according to the regulations, here is each person for at least 15 minutes, I do not even know what she is doing there all this time, maybe she is playing solitaire, xs. And also a bunch of unnecessary conversations with pensioners who have no one else to talk to
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Ольга Вишневская
Level 4 Local Expert
December 19
I do not recommend this bank for business. There are always some difficulties with logging into Online banking and signing documents. And from the moment the money is transferred from the current account to the IP card, it takes about 3-4 hours. There are enough comments about the slow service of individuals here without me. Once I stood in line for 30 minutes to exchange currency. During this time, the cashiers managed to serve one person in one cash register, and one in another. In two more windows, the ladies were just talking, despite the long queue.
I didn't like it! There is only one cash register. The queue stretches for a very long time. If it is possible to choose another bank, take care of your time. 😁
I have been a client of Belagroprombank in Zelva for many years.And I took a loan and they had a PO card.And there were always no problems.I have been working as a craftsman for 4 years now (carpentry workshop) and now the bank is working very well with me as a craftsman.The work of the staff is professional, calm.They will help you with everything and tell you everything clearly.It's always nice to visit them)
To put cash on the card, I basically get the message that the operation cannot be temporarily performed. The ATM asks what currency do you want to deposit or withdraw??? - So, apart from the Belarusian currency, you can't put anything, or take anything off - THEN WHY ASK??? You have to go to the checkout to put the currency in, and there's a queue (and even lunch at the checkout and as a result you sit and wait 50 minutes at best.
Belagroprombank wins with its rigor, everyone here is in suits and everything is always official.
But as soon as more than 10 people appear in the cash register room, it seems that the sloths from the cartoon Zveropolis begin to work at the ticket offices.