An excellent department, but not enough for this area, the staff and consultants are above all praise. They will always respond politely and help. They will explain it individually.I want to thank the consultant for the human care: I went in and it started to rain for a long time, she gave me an umbrella and it was a salvation for me!!! There are very few such people.
The information kiosk is very slow and the queue is full. Zotel will put it through the cashier and was ready to pay the commission for filling it out. They refused. And the consultant also refused to answer my questions.
After taking the ticket to the cashier and sitting for a while, as it turned out, the electronic queue did not work.The payment at the cash desk could not be made (specifically in my document it was written payment through the cash register), the "specialist" asked a couple of questions with wide-open and uncomprehending eyes, sent me to the self-service terminal.