I left your bank today in a good mood! I blocked the card. I was worried. And your girls told me everything, explained it to me. They helped to enter the data into the phone. Everything is calm, with a smile. Thank you very much! The service is at a high level! A wonderful team! With the best wishes of health and well-being, your client Tamara Konstantinovna Zhdanovich!!!
Abuse of authority every time we know the currency! A very biased attitude towards the instructions of the national bank, this is unacceptable!!! All the banknotes with which the exchange was refused were easily accepted in other branches! Interpreting the instructions of the national Bank in your own interests! All this is just frustrating every time you have to contact them....
In general, Belarusbank is the worst bank in the country. When I was their client, they even had transfers to their own bank cards and then for a fee, they charge a commission for absolutely everything. But when I needed help, of course no one helped me in any way, they just spread their hands and that's it, that's the whole bank. No support. Although the employees are not to blame for this
Good employees who will always help you pay for something, recruit, etc.
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Алла Гурская
Level 11 Local Expert
May 29, 2024
The staff is polite, but the exchanger does not take bills with the slightest defects, for example, with fingerprints (I handed them over at the hypermarket with a whistle. It's like everyone has different requirements.
One of the branches of Belarusbank, which is conveniently located on the street.Koshevoy provides a full range of banking services, the staff is polite and works promptly, there are rarely queues.
The service is excellent!!! Especially administrators, if you come to the terminal and think, they are right there. Any information on any issue. It seems like a trifle, but a good mood is guaranteed!!!
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Анастасия Романова
Level 10 Local Expert
January 24, 2022
A good bank branch, friendly staff, always help, prompt.The work is quite fast, except for the moments when someone leaves for lunch, and there is only one person at all, but this is tolerable, thanks to the electronic queue)
Competent consultants, good service, lots of sofas to sit on when there is an influx of people. Sometimes, while waiting for my turn, I watch how a consultant competently and calmly helps elderly people pay for communal services, withdraw money, etc. through a terminal so that people do not wait their turn at the window.
Eternal queues and non-compliance with the order of arrival of customers. If the ticket has a rare letter, get ready to sit for 30-40 minutes. During this time, more than one stream of people with payments and currency will pass by you.
The queues are long. Everything is too "in plain sight" for everyone, it is not always comfortable if you do not come to the phone to throw 5p, but to perform a more serious operation.