So slow, as if the interns were sitting at the cash registers. One of the ticket offices is constantly on a technological break, people are queuing for 30-40 minutes, because of such slow work, everyone's patience is running out.
The service is good, the only disadvantage is that they do not accept dilapidated bills with minor damage of less than 45%. I had to go to another department! I'm not happy! Please take action!!!!
Two windows are working. The staff explains everything in an accessible way. They help me figure it out. But all 4 times I got into a very long queue (5-6 people).
Today at 2.15 pm I went to the branch, where there was a queue of 4 people and all 2 cash desks were working. My turn came only after 35 minutes, and I was running out of patience. The room is stuffy and there is no ventilation-pensioners suffer. The employees seem to realize the severity of the situation, so they politely explain and are not rude... but it is quite possible to serve customers faster. Good luck.
A simulator of standing in line with grandmothers paying for communal services or a mobile phone when there is a free terminal for the same services nearby
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Славас С.
Level 16 Local Expert
June 13, 2024
Eternal crowds of people, stuffy and slow as winter flies cashiers who go on break every now and then
Constant endless queues.
Once I made a card and ordered it to this branch to pick it up, I regretted it 10 times. I came to pick it up, they said they hadn't delivered it yet, they got something mixed up and asked me to come another day. Okay, I come another day, I stood in line, I come to pick it up again, they say they can't activate it, they allegedly changed the system and they have some problems. It was possible to pick up the card only for the 3rd time. The bank's terrible job. I do not recommend it. If you come here, be prepared to leave in a bad mood or at least stand in line for half an hour.
The staff works well, there are terminals, which is very convenient.
It's just a pity that the department doesn't work on weekends
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Sweetlanika
Level 3 Local Expert
June 14, 2022
There is an information kiosk inside.
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Anonymous review
January 14, 2020
constant queues on any day of the week and time, a short working day with clients, very often closed due to technical reasons. for reasons there is no external information kiosk to replenish the card