Good location of the bank with ample parking. Comfortable booths for various operational activities. The staff is ready to help with any question. I recommend this bank.
I come here from time to time. The staff is very friendly, the service is above all praise. They will help you install programs on your phone. There are few visitors, the queue is electronic, it goes fast. Clear. There is a separate entrance to the ATM and information kiosk room. very convenient.
The room is rather big, it is convenient that both on weekdays and on weekends you can withdraw and replenish money at an ATM.
It came to me there to make a bank salary card, very polite and tactful specialists.If you are with a child, there is a corner for children.
An excellent branch. One of the best in Minsk. Competent, polite specialists. We wanted to book an amount in Belarusian rubles - several branches were refused. Here, the girls did everything quickly, even called back to clarify. In general, we were pleasantly surprised.
There is often a queue at ATMs and the check tape often ends on weekends.
There is also a small queue in the bank itself, but issues are resolved promptly and competently. There are no complaints about the staff service itself.
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Дмитрий
Level 8 Local Expert
April 15, 2024
There are few ticket offices, there are often long queues, but the workers sincerely try to help you. At the same time, the business service room is almost always empty, it would be better to change their purpose.
There are constant long queues. A slow-running terminal. Despite the fact that we rarely go in with a friend, put money in, then the software is buggy, then the queue. It's a pity that nothing is being done about it.
Everything is bad. The Internet bank saw the depot account on the third day. The Internet bank was activated for a day, it is not easy and long to replenish the card with a card from another bank without a commission.
Service for legal entities only. There is an ATM, an information kiosk, a currency exchange (you can stand in line for a long time, very slowly). There is parking, but it is always occupied.
Work with individuals and legal entities. ATM, information kiosk. Parking space.
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Andi Zhou
Level 13 Local Expert
November 22, 2022
Eternal queues! I'm sick of it already! Why are people given "plastic"? To withdraw cash at an ATM or in an information kiosk to pay for your utilities. No, everyone needs to go to their rooms. Put more ATMs and information kiosks with the possibility of depositing cash to the card.
Absolutely incompetent employees. Every time you need to hand over the proceeds from the insurance agent, an epic begins. Train employees to work with the erip. I have to explain to them how to do it every time. Then pay me for their work. A disgusting bank branch.
A good branch with ATMs and a terminal available around the clock. We need everyone to work like this.
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Анатолий С.
Level 14 Local Expert
September 24, 2021
I pay taxes very quickly by legal entity, there is no queue at all. But they don't know what protective masks look like. I came in wearing a scarf-the mask was refused service. I had to show the label where it says that it is against dust, viruses. After that, they were served, but they were very much asked not to make an entry in the complaint book. I spent 15 minutes logging in once. Pharmacies sell decarative masks, what do they say to that?
I only used an ATM. The bank itself is not far from public transport stops. The location of the ATM after the bank closes may not be very clear (there is a work schedule on the front door, but you can still go in and use the ATM)
Attentive employees, do not ask unnecessary questions, everything is in essence,competently advise,serve quickly,are polite and correct.It's nice, I have a good impression, I will use their services
Belarusbank is always an hour of time torn out of life, nerves torn out. I remember how I went around 2 departments and only in the 3rd (on the third) I was able to make a payment, and at the same time to the current account of Belarusbank😆
I won't say anything about the bank, but there is a separate entrance where there is an ATM and an information kiosk with a bill acceptor that work around the clock. And that's cool, not every bank branch can afford it)