The management should have paid attention to this branch of Belarusbank long ago.
There are always huge queues, and a large number of pensioners standing in the aisles. I didn't wait for my electronic queue, so I left.
Take pity on the elderly and add specialists.
There are a lot of people, they do not want to open more than 1 window, there is no availability of plastic cards provided by Belarusbank, the room is very small, there are no certain banknotes in the ATM in the evenings for cash withdrawal
I am very satisfied with the situation and customer service, there is no queue, the quality of service is excellent, the parking is well located, and there are always enough customers
I often go to this branch of Belarusbank to replenish my card account. It is better not to go there from the 15th to the 25th. Endless queues, constant cries of dissatisfied people
Well, it's a sin not to write here))) I live in this house, I use it all the time))) there are two information kiosks with the function of accepting cash... Queues at the ticket office are minimal... There is an ATM and an information kiosk on the street without accepting cash)))
In general, we are friends with this bank. Which department you don't go to will always help you if you need anything. And the queues... There are so many of us, what can we do?
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Show business's response
Paragraphtrade
Level 8 Local Expert
February 27, 2024
The department is clean. The operators work clearly. The administrator met me at the entrance and helped me get into the right window.
the service is at its best, everything is as it should be, again, people do not stand at this ATM for 10 people, go to the bank and withdraw money there, they will always withdraw the bills that you need, emae
I used the services of this bank several times, changed Russian rubles to RB rubles. The staff, the service is excellent.The room is small, sometimes there is a long queue.
When there are a lot of people, there is nowhere to turn around.There is not enough space.They work slowly.I understand they work with money.But nearby, the post office also works with money and much faster.
The most terrible bank. The money disappears from the card and does not require payment confirmation.
And this attracts people to expensive insurance. And with insurance, the refund is minimal, which is not worth this insurance. I do not recommend cards from this bank.
The bank's premises are small - there are a lot of people all the time (while it is required to keep a distance, I let several people in and therefore the queue is all on the street). There is a lack of an electronic queue system
There are a lot of windows, a lot of people all the time, the staff is not very talkative, you have to run from window to window to perform the operation. Because I have never heard intelligently what can be done where.
A lot of people are constantly working, 4 windows out of 7 are working, 2 of them are empty (without a queue) only for certain operations, but the rest have "100" people, and then one closes for a break