A good bank branch with pleasant and helpful staff. Somewhat earlier, there was a permanent staff of employees who knew almost all their clients personally and even their family members. Now such practices have been abandoned, but it's a pity...
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Алексей К
Level 17 Local Expert
June 17, 2023
The best employees are always ready to help and advise on any issues
There is still no vending machine that issues coupons with a queue number. A small, uncomfortable room where you can't really sit down and constant pandemonium. Many smart customers take 2 queues at once and brazenly rush from queue to queue. One huge plus: polite staff. Set up a vending machine, create an orderly expectation, not this "hello from the 90s"! How competently and calmly everything is organized in the offices at the IPD, Park (near the market), Zavalnaya. Everyone is waiting and approaching the windows in an orderly manner. And here is chaos. Because of this, it is better to drive and spend time to the appropriate department than to jostle among the "smartest" goods and old ladies...
I have been using the services of this particular department for many years.Perhaps I was lucky, but I have never witnessed swearing and other unpleasant situations here.I think the main merit in this is the head Lyudmila Zinovievna.I always admire her tact, patience and competence in all matters that arise.I think a lot of residents of our beloved city will join my opinion.