Previously, there was a wonderful office, but now it's a quiet horror....
Only one window is working.
The service is very slow , and the work schedule is terrible . One customer is served for 20 minutes or even longer.
The cashier talks to the customer for a very long time
People come in and out. Elderly people stand in queues for hours . In an hour , the queue gathered from 9 people , but they did not advance one ....
I have been a Belarus Bank card holder for 15 years now. I live on Pushkin Street. I use this department on a regular basis.The staff always explain and help me if I don't understand something. The girls there are very polite and smiling.