The bank's employees took my problems quite seriously. After all, the son came from the border for 10 days and as it turned out in Gomel his card does not work, he turned to the bank but did not take into account the holidays and did not indicate that he was leaving in 10 days. Our problem was approached professionally, they made him a card, tied it to one account. Thank you for coming into our situation, and promptly solved everything in one day
Well, the bank seems to be normal, but first of all, the bank is open until 18:00, in order for me to replenish the card balance after 6 I will have to go to the 39th army, thanks that the ATM is located on the street. Why it was impossible to put an information kiosk also on the street, an interesting question, maybe I don't know something.
There are always queues at the windows, I wanted to pay in the info kiosk, with the help of a bank employee, because I don't really understand, but they didn't come to help, moreover, it was said GO TYPE THERE IS NOTHING COMPLICATED...And as a result , I stood in line at the window and paid with % , although in the info kiosk it would be without %
It's small, cramped, stuffy, without an electronic queue, but there's always a consultant on hand. There is an ATM outside. There is no ramp and the doors are tight. Inside the info kiosk
A good department. The receptionist-type girl asks almost everyone how to help. He will tell you everything and prompt you. The girls work quickly and professionally.
There is a lot of red tape.to block the card, you need to enter a 7-digit phone number. And remember the code word. During this period of time, the last funds may be withdrawn in time.
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Level 5 Local Expert
November 28, 2023
An information kiosk was urgently needed, I came at 13.48, and the bank was already closed for lunch. In 12 minutes)
This is how the employees of the bank of this branch work 👌
There is no electronic queue because of this, disputes often arise between bank customers over the queue at the cash desk. It is constantly crowded and crowded. The staff are polite and tidy.
Friendly staff, I won't say that the service is very fast, but it pays off with politeness. Specialists will always answer and explain everything that may be unclear in an accessible way.