The very convenient location of Belarusbank and the very good and friendly staff of the bank , will culturally explain everything if you don't understand anything , and will help you to make operations on the information kiosk . Many thanks to them for their help
Air conditioning is very helpful in the heat. Polite staff. Minus one point - for the speed of operations (respectively, and waiting), and for the constant queues at the ATM.
I was not in the department because there was no special need, about the info kiosk... oh.. how he infuriated me and infuriates me at the moment, every weekend how not to approach him, then the server is bad, then the bill collector is clogged or broken. How does it manage to break down when it's fixed?
The repair was done smartly, everything is on the level. But what about the service? It's just a disaster... The hall administrator is very attentive and professional. But it's not easy to get into the cash register. It is not clear how the numbers are being selected from the operators... I went with the same payment card three times. I waited twice for 40 minutes, the lunch working time did not allow more. I only paid for the third time. And others came and went. I work in many banks. But this is the first time I've seen this.
I went to the bank once. It was necessary to pay for services through an information kiosk, which is not even inside the bank. An emergency has occurred. The kiosk was stuck with money. It took 20 minutes to resolve the issue. The administrator, the application, the inspection of the information kiosk, and then, most interestingly, the queue at the cash desk for payment, since they did not give money to their hands. Not fatal, but unpleasant. Lost time and some unnecessary grating. The negative. However!! Visit if anything, maybe this is just the case when that moment is right for me. Success
The department is conveniently located. Modern. But one big disadvantage is the information kiosk located on the street, it either does not work or its bill acceptor does not work
The service is terrible, the staff can't even get up from their seats and help with the ERIP services, instead they almost whisper from the spot what to do. Very "helped"
Just a convenient compartment. I go there infrequently, but when I visit, I do not leave there dissatisfied. The service is good, the staff answers all questions knowledgeably, and they are treated with respect.
Of course, the bank was done very beautifully, but the staff is terrible, I wanted to call the management many times to complain, but I restrained myself. By the way, I have not seen such lawlessness in other branches of this bank
The bank leaves the entire branch from 14:00 to 15:00. If I need to change urgently or perform some kind of operation. At least a couple of people should stay at this time for the bank to work
There is a savings bank.both the level of employees and the tariffs correspond to this.you come to such a place for 10 minutes, and leave after 40 .this applies to any operation.