A good bank. An electronic queue, there are usually 2 windows, 1 information kiosk and 1 ATM bank (on the street side, only card transactions and cash withdrawal).
They get blinded quickly, but there are long queues. Fortunately, thanks to the electronic queue, you can go outside and go to the store)
It's a pity there is no hybrid booking office (for receiving and issuing cash)
Overall, the service is good. They advise competently on all issues, but there are some shortcomings about the staff, some people are a bit harsh with clients out of the blue.
I give 5 stars only to the best employee of this bank - Kurilovich Elena Anatolyevna. Responsive, friendly, and just a very good person. He will always help and tell you.