Queues are constant. Because of the very slow service. Constant imposition of extras.services that last for 5 minutes. Constantly questions about currency exchange. Even when the bills are received in other branches of the BB, they will say in this department that they cannot accept (stains, etc.).
Last week I wanted to put money into the child's account, they demanded a birth certificate, I only had her passport, and a photocopy of the birth certificate was in this branch, because the girl has 100 euros in another account, the next day they did not even ask about the birth certificate in another state bank, they said the whole the information is in the passport, I wonder which bank is still right, and why specialists always call someone before putting money into the account