As in any bank, if there is a "season" of payments, there are a lot of people and queues. Consultants always help. On the downside, there is often a crowded information kiosk on weekends (which is outside). If you need to replenish your card urgently, in 80% of cases, there is no way to do this.
On 02/27/2025, only three windows were working. In order to banally change the currency, you need to wait at least half an hour. It's strange that this department is working at all. I would like to note the politeness and professionalism of the staff, which is why I rated it a "3" and not a one.
Why create queues? Why are there so many "cash registers/windows" that don't work?
I would like to thank Irina V. Trotskaya, a specialist at the head Baranovichi branch, for her assistance in activating the card. Friendly, patient, prompt, professional! Thank you.