I would like the bank to develop in step with the times: other banks have the opportunity to enter changed passport data through a mobile application in their personal account, but here I had to go to a bank branch.
I often encounter aggressive marketing in Belarusbank branches, including this one. After the first refusal of the service to replace my card with Visa, the consultant continued to describe its advantages, etc. It is unpleasant to be subjected to pressure.
Also this time I was faced with the fact that I was given documents to sign without explaining what they were about. Based on my work with people, I can say that when a person is briefly explained what is in the document, then your time is saved on servicing one client as if he himself had read everything that is written there + confidence in the organization and the level of satisfaction from the appeal increases.
Loans for consumer needs are not acceptable for 5 years or more . A car loan for .10 or more years without problems, But only 5-7 years for prosthetics. if you are a state employee and you need 15 thousand for prosthetics. It is unlikely that you will be able to repay it. The absurdity