A good department, the staff are polite and smiling. They will help in any situation. The room is spacious, there is an electronic queue, which is good news
Very good staff, yesterday I had to go and get a new card, a very nice woman met me at the entrance, asked how to help, then they knocked out a ticket and invited us, Maslyantseva M. V. served a very nice girl, explained everything, told me, thank you very much for the information and there would be more such people.May God grant you good health, happiness and well-being ♥️
The location is extremely inconvenient, the queue is electronic (but it works "magically"), I can't say anything about the specialists in the window because I got one inadequate, I put everything on the shelves in an accessible language for the common man, but the second one is on its own mind.