The staff and the bank leave much to be desired. Efficiency is clearly not their strong suit. When you ask why the money transferred from another bank arrives the next day, the bank employee talks all sorts of nonsense, like this is the most operational bank. And even when issuing a card ordered via the Internet, they are brazenly rude.
There is no electronic queue. No one knows which window to stand in. Of the three windows, 2 are working at best. And if you change the money, then you have to stand in line with the pensioners for almost an hour.
A bank is like a bank. Two information kiosks. Queues at the end of the month. Well, as everywhere else, though. One wish is to put one info kiosk on the street. (Well, at least the front part 😂). People would thank you very much. The nearest information kiosk is at the village of Brovki, but even that is already full by Sunday morning.