I haven't been able to top up my card from the terminal for three days, the worst bank I've dealt with. It also opens at 10, which is a disgrace.. The work on quality control and improvement is not noticeable at all, another problem has appeared, the banknote receiver does not take all the banknotes, although they are new, the last time he knew this, he specifically took more notes, the terminal did not accept any, the bank's score is zero..
There's a queue of about 30 people. The workers are nervous. Only 3 of the six booths are working. Pensioners can't stand it and faint. 45 minutes to exchange the money.
The room is not large, but also not very small, there is an ATM and an information kiosk, 3- 4 specialist windows work.,there is not very large Parking.
The speed of payment acceptance is a turtle.
Saturday, there are only 20 people in the bank, one window gives out one ready-made card for 10 minutes, the second window has just been signing papers with a person for almost an hour, the third window generally accepts something every half hour, as a result I had to sit for 45 minutes for the payment, which was made in 8 minutes.
Everything is on the level, the only thing is that the work schedule does not meet the desires and NEEDS of customers, what kind of start is it at 10:00, I already wrote about it, but what has changed???
Sometimes, just to put cash on the card, you need to stand for half an hour, and the working hours from 10 and Saturday are off, of course, very inconvenient!