Usually everything was fine and there were no complaints. I came to the bank to issue a replacement card after the expiration date. I was asked if I use their application and offered to order a card that will be ready in 7 days. They don't tell me about the possibility of getting an unnamed card right on the spot, until I asked myself. It is necessary to practically torture. In response, the person freezes and does not immediately understand what is needed from him. I do not exclude that by offering to issue a replacement card through the application, the application is generally advertised using a script, because the person with the badge in the hall and the specialist in the window talked to me in the same text. Unpleasant. Advertising by advertising. The script is a script. But you need to go from the PERSON and what the client is interested in. It's not pleasant.
I visited this bank once, at this address, the queue was lucky quickly, but when it was my turn, everything started here, according to my task that had to be completed, there was something missing, she ran to another to ask for everything there, the other was busy and so half an hour, very upset
A small branch of the bank, where there are always a lot of visitors.
There is no electronic queue, which is also not very convenient, but the staff is polite, the girls are always ready to help.
Good staff. But there is one elderly woman there who apparently everyone owes, is always rude and lazy, does not want to work, so she sends everything to the terminal and says that the consultant will help her and she does not care in cash or by card, she sends it to the terminal anyway. And it's also not clear how this bank works, then they have a sanitary day, then some kind of accident, then something else and it's a weekend away, so if you get into an open bank, then it's a holiday.
Everything is always decent. Last time, there are no long queues. The staff is always friendly and will tell you how to perform the operation. It's inconvenient that there is no ATM on the street side, but everything is fine.
It's dark near the ATM, you crawl like a mole. The sidewalk is indistinct, in heels - it's just dangerous. It's good that it's just there. I didn't see any other advantages
One of the two Belarusbanks
There is always a disgusting queue due to the lack of e-mail. 70% of the queue will consist of elderly people, which will make the queue even less organized
But the staff are pleasant, correct the picture, can help / answer questions
There are still booths, currency exchange is only in one of the booths. In addition, other operations are being performed there, I lost time!! The bank is small, two children (one in Kalyaska) were waiting on the street. I'm not happy with this department at all!!!
I am not satisfied with the working time...on weekends, when people want to pay for services-utilities, loans, privatization -the bank rests on Sunday and Monday....That's lovely!!! Put up banking and money, too, so that they can withdraw... Everything has been cleaned up, although everything is in demand...not everyone has a car to go to the city...the exchangers did everything to change the money. We stand in a common queue, and for an hour and for 40 minutes....and the People's Bank was closed and the exchange offices in Petrovsky .... on weekends it is necessary to leave, or something...There was a bank that worked great...queues have always been in demand....There is also an ATM, otherwise the bank has a short working day...
Eternal queues at the terminal. You won't break through in the morning, just money. The work schedule is not convenient. The consultants are polite, but they try very hard to impose a product with an additional one. payment.
Positive:
1. A small bank with good and kind staff.
2. All three cash registers are open.
3. Convenient location.
Minuses:
1. There is no ATM, instead there is an info kiosk, but the ATM is relatively close, at the end of Petrovsky.
2. Long queues after lunch and until the end of the working day.
until the ATM is installed, which I saw there a month ago ready for installation, do not even think about visiting this place, chaos in the queue and pensioners will definitely spoil the mood
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DiPo
Level 13 Local Expert
July 14, 2021
Constant queues. Long service time.
Because of such disadvantages, I taught my relatives how to use Internet banking and people don't go there at all. We are glad that we do not have to waste time and nerves.
Huge queues. An incomprehensible day off is Monday. The only plus is the rather friendly staff who do everything possible to reduce the time spent in the department.