Very attentive and responsive staff work in this department. I issued a power of attorney today. The employee Ekaterina Nikolaevna had to finalize the power of attorney due to my omission. Without a trace of irritation, everything was done as it should be. Thank you very much.
I often go to the bank, the staff are cute, smiling girls who are ready to help with any question. One day I forgot my glasses and could not perform an operation at the ATM on my own. An employee came to my aid and helped me enter the text thank you
The nearest branch to the place of residence. Previously, there were periodic problems with communication, but lately (for half a year now) I have not been able to make a single comment. On the contrary, each visit is something new and positive, especially when compared with the branch in the area of Shevchenko Boulevard. Thanks for the great job!
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Виктория 💕
Level 8 Local Expert
January 18, 2024
Nice and cozy branch near the house, there are practically no queues, a pleasant bank staff!) thanks for the work)!
The staff does not want to serve visitors efficiently, they want to go home as soon as possible, half an hour before the end of work, they do not move at all
This is a place, not a bank branch! There's always a crowd. The last time there were 20 people waiting and one window was working. It was working very slowly. And then it was completely closed! The staff ran back and forth, but no one was serving! And it was not clear when they would be. Is it okay? A lot of people left without waiting.
For a very long time. On Thursday, 30 minutes was not enough to wait in line. On Friday, one operator works from 18, with a break from 18:30-18:40. How is that? The staff seems to be trying, but the process is very bad.
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Диана Жук
Level 4 Local Expert
December 9, 2019
The most terrible branch of the bank. There is a constant queue, as a rule, one cash register works. The most unfavorable exchange rate in the whole city. Cashiers do not answer questions and call the chief, who gives answers without confirming them with regulatory documents. If you make a payment using cards or currency, other banks warn you about overpayments and give advice in favor of the client. But not here!
I come here from Lander because there is never a queue here, if there is one, it is not long. It's not like we have to stand in line for an hour at Korzhenevsky Street in Belarusbank .