The bank is modern, the staff is polite, and they will always come to the rescue if you can't pay for something yourself through ERIP.Everything is fine, if there is a small queue, it passes quickly.The bank is good.
A bank with poor service... the information provided and the deadlines that they set themselves are not respected.... everything is slow and you may not get the service.... Specifically, they are the only problems that children and parents suffer from...
A good bank, spacious, no queues. Polite service always. They help and explain in all matters. I like everything, I always work with completed tasks. Nice girls work.
Excellent bank, always few people, spacious room, not stuffy. all operations are done fairly quickly, they will always help if you have questions about the terminal.
A very pleasant branch of the bank, they will help you deal with the payment in the info kiosk, there are few queues, the employees of the branch work efficiently and quickly
It was necessary to perform operations with a plastic card...we took the electronic queue ticket...We waited for 15 minutes...the numbers of the people who took the coupons for us have already passed ahead...after 25 minutes, our room lit up - and when we went to the window, the girl sweetly said that not everyone performs operations with cards...only certain ones...we turned to a consultant to explain the situation in some way or to help us solve our problem...the consultant tried to send us to a specialist at a table...but there the girl said that she had lunch...She turned around and left...to which the consultant advised us to wait a little longer...however, she did not specify how much...40 minutes have passed since we took the ticket...there are many windows in this bank...two tables with operators, but no one could help us...despite the fact that it was a working day and not rush hour...Everyone HAD LUNCH! Conclusion: Very poor service, disregard for customers!
Terrible service. They don't know what their own bank's personal accounts look like. Rude. They did not warn before the operation that there would be a commission and a passport. Then they said that they do not carry out my kind of service without a passport. At the same time, they added that it is possible to pay in the information kiosk without a passport. I stood near the information kiosk, and the consultant woman said that "there is no such operation in the information kiosk, I don't know what to do." I should have just put the money in my personal account. It turns out that they do not know what is possible and what is not. How is it possible to put money in, soon you will need a certificate of vaccinations
When you come, they always ask you in the first sentence, what should I call you? And then during the whole conversation they don't call you ONCE, what did you call yourself, then what's the point of asking? Is it just like that, or are robots already saying the same thing to everyone? If it's an ACT of politeness, it's disgusting and terrifying. Change phrases at least after one
There are not enough terminals for self-service. The place is lively, the hall is large. So, fellow bankers, add a few points, like on Moskovsky Prospekt, at least...
Belarusbank fell out of love a long time ago. But this branch turned out to be an extremely pleasant place, and without crowds of grannies paying for communal services.