Positive:within walking distance from the house.Minuses:There are often long queues and I would like the bank staff to be more attentive and polite to their customers, especially for Elena Krivenchik.
My bank. I live nearby, I only visit this bank. Personally, everything suits me. There have never been any complaints. I've done loans more than once, and I insure my car here, and the deposit is also in this bank. The consultant girls are always friendly and always provide the necessary advice.
I would like to express my gratitude to E.V. Krivenchik, an employee of the bank, for her assistance in making the payment. She was very polite and checked everything carefully afterwards. Thank you very much.
For a very long time, there are only two windows for withdrawing money, receiving a card, and paying for insurance..... The management should pay attention to this, you can sit in line for a long time. Although the other windows are empty.
I didn't like the fact that there are very long queues. There are few specialists (no more than 2, and sometimes 1, taking into account lunch breaks), and people come to them who do not really know what they want. They ask for hours about something, and then leave with nothing, although all the information that interests them can be easily found on the Internet. Perhaps there are echoes of the factory district. I would not advise you to come here. Except for those who live very close by.
There is no work for long -term operations . There are two windows, and there are 3 cashiers. You need to wait an hour and a half or more. They work very slowly.
Bank as a bank. There is a catastrophic lack of an information kiosk to replenish the card on the street. You always have to wait for the opening to top up your card.
Good attitude towards customers.
I came in a couple of times in a few days and didn't notice the queues (I came in around 9 and 11 o'clock)
I came to extend the card. Mine is no longer being released — they offered a similar one.
I filled out all the paperwork.
They gave me a ready-made card after 7 days.
In general, I am satisfied with the service and attitude to customers
The slowest service. I don't know, though, maybe Swift transfers are carried out in all branches for an hour +, but it seems to me that this is a mega long time! The conversion of EUR-usd is unprofitable for the ppts. I lost $60 in equivalent. If I knew that there would be such a thing, I would have changed it elsewhere.
It is convenient when the bank branch is near the house. There are two terminals with bill acceptors inside. You can transfer currency / rubles to the card. There are not many queues.
There are always huge queues! Morning, afternoon, evening...whenever you come. When you come to this department, be prepared to lose at least 30-40 minutes!
A bank, like a bank. With its own rules. They work with the money of the population. Coffee is not poured and Wi-Fi is not distributed))
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Вячеслав Стержанов
Level 22 Local Expert
October 9, 2019
There are always a lot of people. The girls who work in the gym and behind the classrooms have enough work, which does not prevent them from being polite when dealing with clients.
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hvainitskayanatalya
Level 17 Local Expert
October 10, 2019
Competent specialists will help you solve the issues.Excellent bank, near the house
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Anonymous review
July 4, 2020
The eternal queue. Specialists work like sleepy flies .
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Anonymous review
July 31, 2019
A very good attitude.They will always help and advise