The girl serves quickly, queues of 1-3 people, there is almost always currency available. If not, then in 15 minutes someone will definitely pass. On the downside: there are two information sheets with very different exchange rates: one is for plastic cards, the other is for cash.
Previously, the card fee was symbolic, and here you are: 36 rubles for card renewal. (for a piece of plastic). Naturally, in order to improve the service.