Over the years of using this bank, I have developed a positive opinion and attitude towards all the staff. The bank's employees are always polite, will help and patiently explain all financial matters. I still remember the old look of the interior ..., and now the interior has been renovated, it has become more comfortable, the working mode is normal, the waiting time in the queue is practically not long, because the girls work quickly, and the admin. the hall will always help those who are in a hurry to make payments through the machine. It is always clean, for the elderly it is very important that there are chairs in the hall where you can sit down...
It is very modest both outside and inside. It has been necessary to make repairs for a long time. In a word, greetings from the past. The staff is average, responsive, no innovations have been noticed.
Convenient location, lots of currency and money transactions. There is an information kiosk, there are always several cash desks. Plus, the air conditioner works, which is why it's always nice to visit them in the summer!
I really like this branch of the bank. I have never left there with an unexplained question. Very attentive, and most importantly, competent and friendly specialists. The only thing that overshadows is the inconvenient work schedule of the department (lunch break, short working day and weekends)
The schedule of work on the Internet does not correspond to reality. The unified number 147 also did not inform that there is a lunch break in this department. Half of the phone numbers are also non-existent.
The customer is the main thing! Thanks! Thank you for calling and reminding me that the card needs to be changed. Thanks for the consultation and invitation!💯
The usual "cash desk" for accepting money, as elsewhere, most operations were transferred to terminals, and terminals.... It's a hell of a thing. We used to queue up at 5 windows, now everyone is standing in one queue at the terminal and watching some people blunt in front of the screen - the introduction of modern technologies)))
The ATM is busy all the time. There is a huge queue every time, although the cashiers are sitting idle and not a single person is present. People keep asking for another ATM. Can't Belarusbank do this?????.... And this is despite the fact that the biggest difference is when buying and selling currency. The bank earns well from customers.