I would like to express my gratitude and appreciation to the chief specialist of Belarusbank mortgage office, Z.F.Chernogolova, for the quality of service, professionalism, friendliness of the employee, tact, courtesy, attention to detail, speed and efficiency in obtaining a loan.
Zinaida suggested the best course of action in my situation: the most profitable and correct way is for the bank to approve the required loan amount in my favor. She kept me informed, kept in touch, and informed me about possible changes in the bank's decision-making.
Zinaida is not indifferent to all the clients she advises. He provides everyone with the necessary assistance in solving their issues, devoting enough time to this.
I am sincerely grateful to Z.F. Chernogolova for the quality of service, for her good, attentive and professional attitude towards the bank's clients, which is very pleasant. I wish there were more such employees!
I would like to thank the Pyrh specialist, who helped me a lot and competently explained all the nuances of the payment, as well as an excellent consultant on the ground floor. She is always maximally involved in every client's situation. Thank you for your hard work.
There is room to grow. It so happened that I visited them 4 times. 2 times I came across good consultants. But the other 2 - there are people who are clearly not satisfied with their work and as a result this is reflected in the customers. The politeness in the answers is 0. As if I'm a fool who doesn't understand anything. But for this, they should be there - to explain incomprehensible points