The bank's employees are very attentive to customers. In Myadel, many pensioners do not own Internet technologies. An employee is always on duty near the information kiosk and helps to make payments and other transactions.
I was very pleasantly surprised by the attitude of the staff at the Belarusbank branch in Myadel, in the hall...On May 14, 2022, it was extremely urgent to use the services of a bank, and here I was lucky in the morning.The girl is an employee of the bank, whose name I did not ask in the confusion, I am very grateful to her, she is smart!!!she works with clients in the common room, treated them with such understanding, helped me quickly figure out in what sequence and what operations to perform, politely and clearly directed me where I needed to go, which window ...
After that, probably seeing my confusion, there was a long queue at the bank in the information kiosk, and I was in a hurry, she offered her help, came with me outside to the information kiosk to help complete the operation with the card.🌹🙏That's how it would be more often to start the day with a meeting with people who have their work opportunities and obligations, clearly, politely, professionally and with full understanding do their job👍
I received a lot of positive feedback from the situation during the visit. I changed money and in connection with the new requirements, not all bills were changed, but So politely! Respect.
They work slowly, the ATM is constantly broken, the consultant does not know anything, how many questions have been asked, there is never an answer, does not know, does not understand!
The experts are in their place. And the culture of communication and knowledge of their business, it is only gratifying that everything is at the highest level. Thank you!)
A nice, new and bright bank branch. The consultants in the hall were pleased. They work well and explain everything clearly. But the "windows" themselves work slowly. I waited 43 minutes for my turn.