Belarusbank
19 reviews
January 10
There are incompetent employees who tell the pensioner one thing, but in fact it turns out another, my mother was deceived there, I won't call what happened any other way, it's a deception! And all the time, she needed to change her card to receive pensions, due to the expiration of the card.she received a pension on the 8th of each month, and when the card was replaced, she was convinced that she would receive it as before, but it turned out to be completely different now she will receive 15-20 numbers. And she has obligations to the bank to repay the loan before the 8th.and now they will take a penalty for every day, the response of the head of the department was, these are your problems, as we want that number and we will pay.I should have gone to Minsk and changed my card there!
Listen to what you're saying! By phone number 147, and consultations in Minsk, we were told that she just needed to change her card, and she would continue to receive it on the 8th, and your dishonest employees of the Volozhin branch closed her account!and we opened an account!Therefore, there has been a change in the enrollment number.Please explain why it was necessary to close her current account and open a new one.She has been receiving a pension for more than 10 years on the 8th!And don't blame anyone else! Learn to recognize the non-competence of your employees!they knew perfectly well that the enrollment number would change, but they told her that everything would remain as it was!
See original · Русский
October 18, 2024
It's been a long time, 1-2 ticket offices are open, but the queue of five people is about an hour and a half
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July 17, 2023
I reissued the card on a PAID basis. I did not look at the map on the spot, after all, Belarusbank, the largest bank in the country. After leaving the bank, I looked at the card and was stunned by what I saw: the card on the front side was very badly scratched. Disgusting service!!!
CHECK THE MAP ON THE SPOT WITHOUT LEAVING THE WINDOW!
See original · Русский
1
1
March 10, 2024
The bank is like a bank, everything is adequate, although repairs are now there)))
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May 27, 2022
A very good department. I paid the exit fee for the car; the payment was accepted in Russian rubles. There is an electronic queue, a lot of windows, everything is moving fast!
The staff is extremely polite and very professional, they work promptly.
Thanks! I recommend it!
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4
September 23, 2023
There is a buzzing electronic queue, a lot of windows, and in fact there is only one minus: weekends are Saturday and Sunday.
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3
September 17, 2022
Very polite staff will always help, tell you, I really like the attendant in the hall
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4
September 9, 2019
My husband is Belarusian, I am Russian, we have been separated for 3 years only because of red tape, inattention and indifference to our citizens in Belarus. He is very ill, having worked hard for many years, at the last one (working on the railway in Minsk) he tore off his back...and the torment began...For more than a year, a person who was unable to work due to illness wandered around acquaintances (although he had his own house, this is another terrible story about the judicial system of the Republic of Belarus!!!), sometimes starved, sought a disability group. And when he was finally assigned group 2, he had to issue a bank card in order to receive a pension. So, living near Minsk, and registered in Volozhin, he was sent to his place of residence...this is 3 hours in transport on the "perekladny". I arrived on Monday, and there was an announcement on the bank without specifying the reasons that the bank was not working and there was a queue. While in St. Petersburg, I found the Belorusbank website, the phones of the Volozhin branch (6 pieces), gave them to my husband, he called, but not a single phone was answered!!! Then I wrote a letter to the site, not hoping for a result...But my husband called 10 minutes later and said that he was already at the bank!!! People and he, a disabled man with severe pain, had to stand for more than 2 hours at the bank in ignorance. I have been helping my husband financially and morally from St. Petersburg all these years. He has more surgeries ahead of him, I myself am retired and have also undergone surgery. I hope to connect soon and live with us in St. Petersburg, but to Belarus only for an excursion, we got so drunk there!...
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5
January 11, 2022
The staff of the concessional lending department was pleased! Thank you for the work done)
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4
November 10, 2019
There are always long queues at the ticket offices, staff reductions on the periphery and the result on the face. But in Minsk, employees are needed in this system.
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3
1
July 27, 2021
I like that they work with clients until 19-00
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5
August 2, 2020
Class. You can create an electronic queue. And it doesn't wake up scandals and swearing.
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3
December 16, 2020
A bank is like a bank.During rush hour, it would be possible not to close for lunch.
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3
November 3, 2019
The department is like everyone else, sometimes queues accumulate, closer to lunch
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6
February 25, 2020
You'll be busy for two minutes, but you'll be standing for two hours!
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5
October 31, 2021
It does not work on weekends.
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2
1
January 27, 2020
A great bank in this city.
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4
July 29, 2020
A permanent queue
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5
December 31, 2019
Convenient location.
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4