With the introduction of the electronic queue, it has become much more convenient
. It's nice to come here
. The staff is polite. They will tell you everything if something is not clear.
Everything is fine, but there are a lot of disadvantages, it is necessary to go along Sovetsky street, for example, where an ATM was installed at an electric bus stop and not to mat far away to withdraw money, it is bad to mat very far away from you. Additional reviews from 08/7/2023, I have a big minus, I just go to the cashier just to change money for small things, it takes half a second and they say that and most importantly they brazenly say that there is a coupon for that and go take a queue it's terrible, it's a discussion, coupons to exclude which documents or get money is another matter and so to change money is terrible!!!!!!!!!!!!!!!!!!!! There is a violation there !!!!!!!!!
On the border of the Central and Railway districts of the city, next to the mini market "Aerodrome". Electronic queue, friendly staff. Terminals (two) for independent operations inside and an ATM at the entrance.
The best bank in the city. Excellent staff, fast service. Everything is always at the highest level
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Ната Никан
Level 8 Local Expert
March 4, 2024
There is very little space, people are jostling at the entrance to the queue, this is a bank and not a train station, everything should correspond..People are jostling in the aisle paying at the vending machines at the entrance..It wasn't like that before, now there are operator tables, not for all operations that work, as a rule they have no one and there is space around them, the floor of the hall is free, and everyone is jostling at the entrance and getting there, you don't want to stay in this crowd..
We have made repairs
Maybe the staff felt good, but the customers definitely felt much worse.
But otherwise, everything is the same, long queues, crowding, people are standing, there are not enough seats, the staff can not cope
In a word, it's bad
The census of pensioners of the district. Constant queues. It's good that there is Internet banking and you can only go here if absolutely necessary. The exchange rate, as always, is not in favor of the client.
There are always a lot of people, especially pensioners. The staff is trying, but they can't cope with such a rush. During rush hour, it is better to look for another bank.
The queues are large, the cashier's work is slow, there are constant failures in the system, then the program freezes, then all the computers, and so on. Branch 300,Rechitsky Avenue 16
There are always a lot of people and long queues. There are only two terminals for a huge number of people for payments and card replenishment. The administrator is constantly at the terminal helping with the payment. It is easier to open another window and accept payments, rather than forcing pensioners to study terminals and computers
The area of the premises is very small for the district office, the work of cashiers is not organized, one cash register always works for any payments. The information kiosk does not solve the problem. This is an unacceptable level for the largest financial enterprise in the republic.
good specialists, but I think the premises need to be updated
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Anonymous review
August 28, 2019
Terrible queues! Unbearably huge. This department is a gathering place for all pensioners of the district! First they get their pensions, then they pay the communal service. The only time when you can come and not get in a huge queue is the end of the month. The polite staff saves, and that's not all