I stood in line the whole time, but in the end they didn't serve me. They told me to wait. I waited another 15 minutes just like that. Although I just had to put money on the card. What is done in 1-2 minutes.
Обслуживание хорошее, сотрудники добрые и вежливые, приветливые. Отношение к людям доброжилательное с улыбкой всегда и подскажут и помогут при операциях. Единственный минус это бывает долго стоишь в очереди и пожалуй все.
Add an info kiosk to top up the card balance, to put money on the card (takes a minute) you need to stand in 2 queues of pensioners for half an hour (((And there are a lot of people who want to top up the card balance!