The best Bank in Gomel, I'm coming from the other side of the city here, if there are questions, employees will never refuse, and more often they themselves take the initiative to help solve some issues related to banking services)
One of the many branches of the bank where I like to be! For how many years I have been using the services of this department - everything is always at the highest level! At the checkout, everyone knows, any bills, no need to explain 10 times! Well done! I even changed my place of residence, but it's easier for me to come to you)
Today I turned to this bank to withdraw money from the card, since the ATM did not work, I stood in line for an hour, during this time the people who came after me received service,4 windows generally served people without coupons, repeatedly contacted the administration,2 cash desks worked, sometimes 1, the question was asked why not a single person was called to withdraw money, to which the administrator replied that this was a system without coupons that was not served by their employee.I didn't wait for the service and left, just like 25! the people who were also waiting for this hour, I kept a special account.The administration of the ASB with such service, you close this department, there is zero work, your employees walk and sleep.After such an attitude, I want to change the servicing bank.
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Anonymous review
September 25, 2023
Two stars for the fact that some are really trying to help , one of the three cash registers is working , the second one has been suspended for more than an hour .I stood in line for a currency exchange operation for an hour and ten did not wait and left.
The flower beds were made next to the bank....and it grows and reproduces in them....QUINOA!!!!A beautiful weed and most importantly "rare"!That's how it's meant to be...for fun?!
I've been here several times and decided that's enough. It's uncomfortable. There are three cash desks inside, two are working, and it's slow as it is, there is very little space and the queue goes right out into the street. Inconvenient. Fortunately, there is an information kiosk nearby and this is a plus. Although sometimes he is on vacation with a full bill collector. For consideration
An information kiosk that doesn't always work on the street. The ATM is not collected before the weekend, there is no money in it, respectively, or only large bills
It's a weird place... It's always been that way. I don't remember a single time that I came in and was free. Eternal queues at the ticket offices in which it is impossible to make out who is behind whom, because everyone is standing in the same queue, and then it goes to all the windows. The year is 2020, and the electronic queue has not been thought of to bring here.
I tried 2 times to pay the loan for the apartment, which was received in another city in their own bank. They couldn't figure out their own payments. Either they could not find an account to pay for, or they could not find the MFOs of the branch in which the loan was received. As a result, they threw up their hands, offered to go and pay where the loan was taken.
By the way, in the Belarusbank branch on Artillery Street, everything was immediately found and quietly paid for
Belarusbank Belarusbank 15:23
I suggest you choose the shortest employee/ employee of your bank and send him to the ATM at 45 Rechitsky Avenue in Gomel. I'm interested in what he can see and how he will work with this ATM. In my opinion, and not only in my opinion, the ATM window is at a very inconvenient height for people of small stature. A tall person can always bend over, a small one will never see anything in THIS ATM. I have already contacted the department's management. As of this morning, the result is 0. Mikhalych P.S. I ask you to take measures to increase the level of the ATM site in a safe way for customers.
Until you call the management. They will not transfer((( to pay the road extortion, I stood for 2 hours, I was late for the recording. Complete nonsense.