We always return to this bank. The service is decent. The window is accepted quickly :) The staff are competent, tactful, and friendly. I have never had to work with a specialist Yulia Mikhailovna, who combines not only the best professional qualities, but also human ones!
The bank's office is located in a transportably accessible location. The room is large enough with an electronic queue, equipped with comfortable sofas-banquettes for visitors. In principle, there are always a lot of visitors (or am I just always so "lucky"?), but there has never been a long wait. Moreover, there are terminals for self-payment and friendly and polite girl consultants who are always ready to help. The main thing (!) is not to be in the bank during the payment period for housing and communal services, when 1 pensioner paralyzes the operation of the payment terminal for a very long time, driving visitors in the queue to frenzy (I desperately shake hands with the consultant girls for their patience and perseverance!). I recommend visiting, but in order not to waste time in the queue, try to choose the time of visiting the bank's office.