The largest state-owned bank, of all banks, offered the most favorable interest rate, fairly fast service, and there is an opportunity to visit by appointment.
I haven't visited Belarusbank for a long time.
He has changed decently for the better.
I have moved from the savings bank to a qualitatively new level: consultants, a high-quality electronic queue, and young people appear as specialists in some places.
Eternal queues in two windows, when the third one is always sitting just like that, I don't understand why you can't go there with other requests if the queues don't move at all…
The department has deteriorated very much, so an electronic queue has appeared. The room lights up after 50 minutes or even more. You can wait in line for an hour and a half to change the currency. All customer service windows never work, only two cashiers serve, and so they alternate every hour. If you don't want to just spend 40 minutes to an hour in line, then I recommend going to another bank nearby or their other branch!
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Александра
Level 7 Local Expert
November 28, 2023
It happens in different ways, but in general it is normal.
A terrible department with a terrible boorish leader. We waited in line for an hour and never made the payment. At first, 2 windows worked, then 3. And all ONLY for the issuance of pensions. No one argues, this is important, but is it possible to allocate at least 1 window for payment? And what kind of selective customer call? Why did those who came later come earlier? How can an ordinary working person with a job before 18.00 have time to make any payment?! Terrible attitude
Surprisingly, in 2019, the customer is served for 15 minutes at the cash register center. There are 4 people in front of me, I'm sitting in line for an hour... ((((
horror, not the bank, sat in line for 1.5 hours. it's beautiful inside and there's a lot of space, but there are 3 cash desks and only 1 cash register works at all