A good department.The staff are VERY pleasant, polite, patient, intelligibly explaining and ready to help. Yes, there are queues. And where they don't happen. I have never come out of there with discontent yet. Everyone will always prompt, explain, and advise.
I am not satisfied with the department's working hours. It is located near the house, and with this mode of operation, this department is absolutely useless. The interior is clean, the staff is polite.