Simple bank with helpful staff. Okcana was an excellent team member and very kind, she took account of my inability to speak local language and went out of the way to help me and my friends
The staff is always polite and attentive. Convenient location. Coupon service, there is a preferential service category. I am happy to be served in this savings bank.
A good bank in the city center, there is an electronic queue, very clean, beautiful. Competent specialists, there is an information kiosk, Wi-Fi, a VIP lounge.
There is an electronic queue. There is always a polite employee who will help you pay through the info kiosk. The disadvantage is that there are few cash registers
Imposing off-topic every 2 minutes about the insurance of everything around is very annoying. The queue passed relatively quickly, the staff are very cultured
Everything is good here, and spacious, and clean, and everyone will help you, but the queues are just huge. You can spend 30 and 40 minutes waiting here
A fat minus! The Soviet desire to create an image of "everything is fine with us." I called the bank to inform them that currency cards do not work in Finland. In response, I heard "we are not blocking." There is no information about this anywhere. Imagine the situation - cash is not allowed and you arrived in Helsinki with a card. And what's next? Moreover, they even refuse to post this information on the site.
Basically everything is pretty good, but there are problems with ATMs periodically, there is a place where you can comfortably sit down, good repair, there is a parking place nearby.
The location is extremely convenient (the city center), It is spacious enough inside, but in my opinion it would be possible to make more seats, although this may be due to preventive measures and distancing, inside there is an ATM and an information kiosk right near the entrance to the main hall, there are also nuances when a queue gathers at the terminals and sometimes it is problematic to pass, also near There is always an employee at the terminals who will help and tell you how to use certain functions. Like everywhere else, there is an electronic queue. The staff is friendly, collected and ready to cope with any task you set.
Bottom line: there are nuances that are a little annoying, but they are not compensated by the advantages of this department.
The service is good, the repair is excellent, but there is a queue, you have to wait a long time, because there are always a lot of people. The staff is polite. By appointment it is very good and fast.
The service is excellent! An electronic queue, which allows you to avoid all kinds of conflicts. All the staff is dressed in white shirts with Belarusian embroidery, very beautiful!
The bank is renovated, everything is beautiful, the staff is polite
But there are a couple of disadvantages: there are very few places to sit down and the lack of a water cooler
I can't say anything about the other branches of this bank, but specifically in this they try to maintain a high reputation with all their might. Everything is very decent. Very competent specialists are working. Everything is fast, professional, high-quality and polite.
The most terrible service. I wanted to make a map. As a result, I issued it without any problems across the street. The problem turned out to be the employee's xenophobia.
It became much better after the repair. Electronic queues unload both employees and visitors themselves. The interior is nice, clean and there are more places to sit
A bank is like a bank. I take off the star that the exchange rate of the Belarusian ruble to the Russian is extortionate. It is easier to pay for everything using the mir card.
It has become much better after the renovation. It is more spacious, more beautiful, and an electronic queue has appeared, which simplifies the life of both staff and customers.
The stench is constant from the basement, why did they do repairs, queues by the hour! I don't see any advantages, the only thing was that there was no mask at the reception, the woman gave it for free! Touched by thank you!
The worst of all banks in my 46 years. To exchange money, I sat for an hour., Employees sleep at the workplace. Or they run to each other to talk. Horror.
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Serg Protchenko
Level 14 Local Expert
June 8, 2023
The branch of Belarusbank, which I occasionally visit... everything is at a good level...