We were in this bank on 06/21. Friday, quietly, calmly. There are questions about the work of the staff.The girl who was contacted by e-mail.I was constantly consulting, I got the impression that I didn't know what to do. In the ticket booth, the procedure that we had to do took about 20 minutes, the person at the age was not comfortable and it was hard to stand all this time...only after the request, the employee brought a chair.
Finally, it was refitted and reconstructed.....now it is a modern branch of the bank. I went in five times after opening..... I was not inside for more than 10 minutes (everything became much faster)
Queues, often few windows that work, changed the currency, gave change in currency, the next day the same bill that they gave themselves refused to accept, because it turned out to be washed. The staff is normal, their boss is not