The consultant said that the card will be made within 5 days. After 5 days, the operator on the phone said within 7 days. The card was made 8 days later. The card was issued as if it had been used by 3 people in the last year. All scratched on both sides, how can you give out such a card for money. Disgusting attitude towards people
A rather controversial branch of Belarus Bank, there are always a lot of people, the bank premises themselves are very small, one of the advantages is the good help from the employees of this bank.
employees, instead of consulting, stood with some kind of family, because of this a queue was formed, why are they doing left-wing things instead of work duties?
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Theand🌿
Level 17 Local Expert
October 10, 2023
Great bank! Good, professional and quality service! I advise everyone to visit here.
They are friendly, they will help with payments through the information kiosk, but if the operation is through an operator, then the waiting time is 40 minutes
The department is cozy, but... After sitting in line for half an hour, when a specialist was called, the answer was given that in five minutes lunch would not have time to serve you... Having insisted on my own, of course, they began to serve me with a dissatisfied expression on my face...the employee cheated on the terms of the required product and went to lunch with a calm soul.
Having called the contact center twice, I was given the information with which I actually came to the bank! After that, I applied to another branch of Belarusbank, where the necessary operation was performed!
A huge request is either to hire more employees or to train better!!!
A small bank. It is convenient to get there by bus (including 100). I came in the evening (closer to closing), there was no queue for 1 time, and for the 2nd time there was a queue for 3 people. I waited calmly and issued the card. The consultant explained the things that interested me in an accessible way. But there was a feeling / desire that they would work a little faster (when receiving the card in their hands). I am quite satisfied :
An ordinary branch of Belarusbank. Nothing remarkable. They work professionally, quickly and accurately. They will help with any question. The queues are really long, we have to wait.
The more people there are, the fewer cash registers there are. An operation that takes less than a minute in time can be expected from 20-30 minutes or more. There are few cash registers. Like everywhere else in general. The bank's employees are not bad people, but the system of distribution of transactions is... oh, especially at the peak of the visit!
Literally 30 minutes in a queue of one person in an empty compartment and you are at the goal. Then as lucky as you are, but it's better to stock up on money for all possible commissions if you are not a customer of this bank.
I decided to buy currency, I took a coupon, there is no one at home and I wait 15 minutes, however, as well as the cashier is not at the workplace, there is no explanation because there is also no branch manager and no one to ask. As it was, it remained here, even though the repairs were done.. Py.Sy. waited for more than 20 minutes as a result
Everything that comes from associations to Belarusbank is a scoop.
Everything is slow, the device did not work.
The consultant girl smoothed everything out. Respect for her.