The room is comfortable, the staff is young and friendly, they will explain and show everything and do not bother, the only disadvantage is a small place, if there are a lot of people, it is inconvenient for everyone to be there
The most terrible bank, there are many questions, few answers. The application is bad. There is no online chat and no online card. Support does not respond, it is necessary to connect a mailing list for an additional fee, a commission when transferring between cards of the same bank, money goes for 2 days, sometimes a week, in short, a very bad bank, long queues and a lot of grandmothers. There are few ATMs with the ability to replenish cards.
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Юлия
Level 7 Local Expert
February 2
I went here mainly only to replenish the Alfa Bank card through the cash terminal. Why the hell did they remove this opportunity? Who was it bothering? Now only go to the Alpha branch by tram, if necessary. I agree with the reviews that mostly grannies create a queue in the department.
A standard department, but it is distinguished by high quality of service , they will always help and prompt, I have seen more than once how the head came out and helped people figure out the situation herself. Thanks
Attentive and courteous attitude to customers, fast service. They will always offer assistance when paying through a kiosk. They will answer all your questions.
Today we contacted this branch of the bank, we were satisfied, it is very convenient that you can pre-register with a specialist, the staff is very polite with a sincere desire to help solve your questions, I express my sincere gratitude to the specialists Abramchik Margarita, Olga Anatolyevna, for professionalism, friendly attitude to the bank's customers. Thank you for your work.
I recently visited this branch of the bank. The staff are very polite and do their job professionally. Especially that girl outside window number three. Every time I go to this bank with the desire to see her again , alas to no avail .
An excellent department..the department employs specialists who are always ready to help..I have made various requests and problems many times. Girls always found a way out..The only drawback is long queues after the 18th of each month
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Level 15 Local Expert
September 18, 2021
A very good department. There are a lot of ticket offices on Saturday. We listened and paid what was necessary. I was even surprised. Well done!
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Anonymous review
August 17, 2019
A very competent, responsive administrator. I explained to our mothers what to do and how to do it. The cashiers completed what they started competently and kindly. Thanks!