I really liked the service at the bank on Kirova Street. A polite team, each customer with payments is invited to service in the information kiosk or through banking. It's a pity that our district has only 80+ pensioners and they create a queue at the checkout. The only drawback is that one window is almost constantly closed. Therefore, the burden on specialists is huge. I even watched how they came out earlier from dinners and from over-searches, as customers were outraged. They always offer additional products. Well done.
I called these offices by phone. I asked if there was a free Belcard. They said there are all sorts. He asked me to leave one in my name. They said they would leave it. I arrived half an hour later - there are no cards. Where did they disappear to?!
The most irresponsible and slow employees work in Belarusbank on Kirova Street. I have been served in this department twice or three times and noticed that it is natural for them to keep a person in line for twenty to thirty minutes, and directly serve in the window for forty minutes. But lotteries and insurance are offered very quickly. It seems that the bank's employees have been taught to quickly extract money from people, but they do not know how to draw up contracts promptly and clearly. I recently issued a pension card to my mother, again they kept it for a long time. And after a while it turned out that not all the data was entered or something was lost, they say, come, otherwise we will block the card. In a word, it's a mess in this bank. It's sad, but a fact...