The bank just has an ugly attitude towards customers, I need advice, I came and took a coupon according to the description that is not defined, since there is no specific description in the terminal, there are about 9-10 people in the hall, three specialists work, I have been sitting for 35 minutes, it's just a nightmare.And so it is constantly in this bank.
It would be possible to program the coupon issuing terminal in more detail! The menu is too general and there are few clarifications. Otherwise you always take the wrong one and then you stand in line a second time…
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Екатерина
Level 14 Local Expert
November 26
I faced a situation where only 1 terminal saw my card. after each bill that the terminal accepted, there were about 5 of them, an error was issued "take the rejected money", which was not there in the issue tray. As a result, I came to the conclusion that the terminal had chewed them up. I turned to the consultant, but she silently came 5 minutes later, and pressed the next button, without figuring out where the money was, because they were not in the tray.as a result, I got confused about how much I put in and how much was returned. There was a feeling that the 150 rubles rejected were not returned to me, because I ate them after accepting cash. Incompetent staff. There is no worse relationship than in Belarusbank