The bank is located near my house. I always use the info kiosk there. A very polite consultant guy, always helps. There is also an ATM and an information kiosk on the street for replenishing cash, which is convenient, especially on weekends when the bank is closed.
The department I try not to go to, even though it's nearby. He meets a very annoying and tactless young man. If you wait in line for a long time, you can find several examples of passive aggression and arrogance towards customers. The rest of the employees also leave much to be desired. Just go to the market of the old airfield in the department for comparison, and the difference is immediately visible.
A traditional bank branch. The administrator is always ready to help with any questions. Electronic queue. All issues are resolved quickly. This is the least crowded department in my opinion. I prefer it if I need to go to the bank