Another branch of hell on earth... The question is not to the employees, but to the management company, when will you learn how to organize the flow of customers? Well, you can't do it yourself, outbid people, hire, steal, or at least do something already. As rush hour, so one window works (the cash register), in the second only currency exchange can be done... But you can pay in another window... Again... Wait in line... Honestly, I'm not an evil person, but I want you to be given a pension every time..
I use the infokiosk regularly, there are no questions to the infokiosk, as well as consultants, they will always come and help. And there are questions with cash registers, you can spend a lot of time in queues
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Уля Подгурская
Level 3 Local Expert
September 24
Disgusting! No matter how many people I come, it doesn't matter how many people one or a crowd, we always wait the same way!!!! You can definitely sit for an hour and not wait for your turn. Rush hour or not, a huge number of employees who just walk around and do their own thing! One window must always be closed!!! Complete chaos!
The waiting time is about 5-10 minutes. The staff is excellent: they are always polite and ready to help solve a problem of any complexity. The ATM is always in working condition and works 24/7
Nothing outstanding, thank God, even though the queue is electronic, but the employees are different, some go to a meeting and are interested in helping, the second does not care and the main thing for them is to get rid of the client
In principle, it's not bad.Sometimes there are queues, but not very long ones.The staff is quite competent, they consult intelligently, the receptionist is always ready to help
A nice cozy bank branch with full service. The only drawback, like many branches, is that there is no round-the-clock access to the payment acceptance terminal, although technically it can be done
Nice staff. The girl standing at the information table is always ready to help pay for something through the information kiosk, tell about the bank's services and suggest if there are any problems. If you need to perform an operation through the cashier, there are quite long queues.
The worst ward I've ever seen. They work so slowly. As if they are not working for people, but for themselves. One plus is that there is an information kiosk.
Terribly long service. I took the electronic number at 11:10, and the queue did not reach until 11:40, despite the fact that there were only two people in front of me.
There are always a lot of people and an inconvenient work schedule
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2
Наталья
Level 9 Local Expert
August 16, 2019
A bank branch is very necessary in this place, but it is in this branch of Belarusbank that there are always queues. Nothing has changed in this department over the years, no miracle has happened after the recent renovation, customers are still waiting in queues.