I regularly visit this department and always have only positive impressions, everyone in their place sincerely tries to help and explain everything clearly.
I come more than once. I am constantly faced with a queue with a minimum number of people. Currency transactions are fast, but card transactions (receipt, registration, etc.) are very slow. 30 minutes have passed, but the number on the scoreboard has not changed
Disgusting service, after standing in line for an hour on Saturday, they just kicked out the last three customers. Boorish treatment of people. You can't do that, you have to serve up to the last customer.
Courteous staff, they help both with payments and with available options for deposits, cards and loans. Open 24/7 2 info kiosks really save and save time.
The work of the bank's employees is very slow. The waiting time in the queue is 20-30 minutes, when in fact there were 2 people in the bank.
At the same time, the operative work of the consultant is noted, he was ready to help and answer questions
A standard branch, the main focus is on information kiosks, 1-2 windows work in the operating room, there is an electronic queue, an ATM on the street. The staff is friendly, helps with payments through information kiosks if necessary.the porch is not high, there is air conditioning.
I came to a specialist to change the phone number of the application. The specialist said that he changed it, but in fact he did not change it.
Here is the help from Belarusbank specialists