The service is good, the operators are polite, everyone will help and prompt. But there are always queues, at any time and regardless of the date, closer to the 20th you can hang for half a day.
It is not enough to find a branch that is open from 9 o'clock, It is convenient that in the morning you can go to the bank an hour before work and replenish the card both from the information kiosk and from the cash register by pre-ordering a coupon