The service is good, the operators are polite, everyone will help and prompt. But there are always queues, at any time and regardless of the date, closer to the 20th you can hang for half a day.
It is not enough to find a branch that is open from 9 o'clock, It is convenient that in the morning you can go to the bank an hour before work and replenish the card both from the information kiosk and from the cash register by pre-ordering a coupon
Incredibly pleasant and wonderful people work. I went to pay for the housing and communal services, they helped me find out the account numbers and pay via phone to save the templates.
Thank you so much)
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Нина
Level 16 Local Expert
August 10, 2024
The staff is polite and friendly. There is always an employee on the floor who will help and tell you. There are, of course, queues. But the staff tries to minimize them
Sometimes it does not cope with the influx of visitors, and generally pleasant and polite staff provides fast service. Currency exchange is a priority when issuing coupons.
The Belarusbank branch is located within walking distance from my house, so I most often use the services of this bank.The staff at the department is polite and attentive to customers.However, on Wednesdays they open on certain weeks later, knowing the schedule, it was still necessary to make payments many times over the years, and the bank is closed.
Not a big bank branch, not much space, but enough. The service is good, they help in all matters of which they are competent. The department is always clean and in a nearby area.
A poor bank, withdrew a commission of 15% of the amount when transferring via the MIR system, begins to dispute the rollback of the operation, although it is obliged under articles of consumer protection and the constitution.
The commissions for everything are huge
Ancient technologies, the application is just out of the ass, the cards are paid, the order of cards is also like that. Everything is solely for enriching oneself and withdrawing maximum funds from the client
It's better to switch to other banks with higher service, consider this one last
They mislead citizens under the guise of banking laws, but the laws of the constitution and consumer protection are more significant
The classic banking branch of Belarusbank. Cash registers, information kiosk . Everything you need . Good service. I was there during the day , there were no queues , I don 't know how in the evening .
I went to get a Western Union. The general manager referred to the fact that she would work with one client for a long time and sent me to BELAGROPROMBANK. FINALLY, I DON'T CARE ABOUT THE CUSTOMERS)... successfully and quickly received in Belagroprom))
In my opinion, the weakest branch of the entire network. There is no electronic queue, there are queues at any time, information kiosks work intermittently, the staff is not always friendly and professional. If possible, look for another branch.
I do not recommend it!😞😞😞
The workers are boorish and lazy, they don't want to work. They banally send customers because they pay for services at the checkout. And old people do not know how and do not want to study terminals. Because of this, there are constant scandals
The service may be fast, but the queues are just off the scale.The only salvation is that an operator stands in front of the information kiosk and helps to carry out all operations.Very reasonable
I liked this branch of the bank. I only go here, even though I have to take a transport to the bank. Good attentive staff. I wish there was still an electronic queue - there would be no price for this bank, so that no one would breathe down your back.
A good department, operators work quickly, there is always a person on duty who will help to cope with any operations at the terminal, in general, I recommend it.
All branches of Belarusbank operate in approximately the same way. When a person "comes to earn money", it is very different from "a person came to work". Most of the employees of this institution come to earn money, so if I can do without their services, I try to do so.
There are always queues, operators send subscribers to ATMs and information kiosks, they are not always competent in the questions asked, they have to contact several times.
ATM, infokiosk, cash in, they try very hard, they help people pay for utilities in the infokiosk, they show and teach. Of the disadvantages, there are huge queues for 30-50 minutes from socially disabled citizens: they stand on the street in line at an ATM, withdraw cash, go to the bank to pay for utilities :))
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oksana.malinovsckaia
Level 7 Local Expert
July 28, 2020
It seemed that all non-professionals were thrown into this department. This is not an option if you need to quickly resolve some issue.