Thank you very much for the fact that there are such wonderful people as the girl from cashier 5 and the sweet girl consultant) We found all the bills so quickly and helped pay for the housing and communal services with the preservation of templates that I didn't even think to ask their names)
Many thanks to the consultants. Especially for a young young man. 03/29/23 at 11:50 a.m. I helped to pay a number of complex, voluminous payments through the terminal. I served two people at the same time and did it faster than at the checkout.
For me, any branch of the bank that bears the name Belarusbank is associated with the grandmothers of the operators and with an unpleasant green color, which seemed to have once been pleasant cheerful and light green, but became swampy and dead)
Yesterday, 12/28/12, at 16:10, I came to pay for my studies (Russian). Natalia, a specialist, offered to dial the payment order herself. I was refused, because I was ready to pay for the services, according to the set of the payment order by a specialist.The sadness did not end there, I was asked for the service code for swift translation, I did not have it (the Russian side does not know about our innovations). The specialist said that she had been looking for this code for a very long time and when I found out, she would come back. She asked me to make room, as she still has a lot of clients. It turns out that I'm not a client. The issues with this bank, in relation to customers, are terrible, I have come across it myself not for the first time.
There are always a lot of people and some kind of mess. On the plus side, after the repairs, the ATM was taken out onto the street and as a result 24/7
In principle, the bank is good, there is an electronic queue and it pleases, I took a ticket, sat down and waited until they called. But it is frankly annoying that the bank works from 9 to 19 on weekdays and does not work on weekends. Who came up with such a schedule at all, this is a bank, it may be needed at any moment, and then bam, sorry, it's not working today or you need to get somewhere 9 (I'm in college), you decided to put money on a card to eat normally, and he damn at seven in the morning does not work. Damn, many stores open at seven, and the bank at 9. Probably this is the only minus. I don't know what and how, but it seems to me that any banks and their branches should work around the clock, in shifts (after all, the basis of the monetary system of the world).
Oh, I forgot to mention that we were lucky. Some branches generally open from 10 a.m. and work at the same time until the same 19 p.m.
The mood is ruined for the whole day. Today we went to the bank to order a z/n card at Igumesky, as a result, the manager began to impose a card for 70.00 rubles, although the z / n card costs much less than 8.00 rubles. Observing that we were in doubt, she persistently imposed a card for 70.00 rubles. As a result, the Bank has a "hurrah" of 70.00 rubles, the manager has a bonus. I have a minus of 70.00. thank you very much.
While there is a small population using the services of this bank, it seems like everything and nothing, but in fact there are very few ATMs and cash terminals!!!
An old picture. I didn't recognize it. After the repair, there is an electronic queue, which is very pleasing. No one is breathing down your back. You can wait your turn sitting on the couch. It became free. It's spacious. Competent, attentive consultants work. But... I wish there were pots with water, especially in the hot season...
There are always queues, bank employees are not competent, I had to walk three times to close the account. I was struck by the answer, why do you need to close the account, issue a card, but it's okay that I already have 5 different cards, why do I need another one?!
Now there is repair, I hope there will be an electronic queue!!!
After the repair, there were no queues!)
Inconvenient working hours (up to 19). It doesn't work on weekends. Eternal queues. After logging in to make a payment for a passport, I lost 47 minutes. It's no good.
I was there several times in the evening, there are no queues (as it was before the repair).Electronic queue, payment terminals, ATM. Now there are only positive emotions when visiting)
The work schedule does not match the real one, yesterday we started with 11 working days, (every 4th Tuesday of the month so), why not write about it, it's so annoying
Disgusting staff. We were standing in line and she just closed the window and left without warning . We stood for more than an hour . The room manager did not want to solve the problem in any way , she went about her business .
Complete chaos here, I do not recommend this place !!!!