It used to be a favorite department, but now it's kind of terrible. Queues are at least 40 minutes long. There are a lot of windows, but 2-3 are working, I noticed more than once - your turn will come, and the cashier is doing other work, while you will be served, you will hang in the window for a few minutes. One evening, I went in to buy lotteries, it seemed like a matter of minutes, I gave the money- I took the tickets, but it wasn't there, I took a ticket (electronic queue), a half-empty compartment (if there were a lot of people I wouldn't have waited), but they didn't hurry to call the window - I waited 20 minutes, the number sounded I got my ticket, went to the checkout, the specialist continues to do something, I wait for another 10 minutes (it's already starting to make me nervous), then they asked me what I wanted, there were no lottery tickets in this window, and the cashier said she would go ask others, went and disappeared - the minutes dragged on like an eternity. The limit of patience is over, but the cashier is still not there. I didn't wait any longer - angry and upset, I just left the bank from scratch, having lost more than 40 minutes of my precious evening time and having received what I came for. Unfortunately, such cases are not isolated.

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Knop1k

Level 5 Local Expert

The best department in which I was present, I especially want to mention Victoria, a super specialist and a very pleasant person

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Елена .

Level 7 Local Expert

A wonderful department. Competent and friendly staff. Olga is the best in the hall with clients.

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Belarusbank

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