I was at the exchange office on 07/22/24 at about 12. The cashier was immediately rude and could not perform the simplest operation (put money on the card). Belarusbank's terminal is not working nearby. I went to another place and another bank. I recommend having a conversation with the employee about the rules of communication with the client. And please sort out the terminal - fix it or remove it. I will come back in a month, if the problem remains, I will write not only a negative review, but also a complaint to the management. I hope for your understanding.
It is often necessary to use a non-currency exchange. And the receiving and settlement kiosk of Belarusbank is next to it. I can't understand and explain. Why does this necessary unit not work 4-5 days a week in a large store in the city center?The employees of this bank are dealing with this issue. Who work in the exchanger. They pretend to be blind and deaf!!!
They work as they want, very often closed during working hours
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3
Наталья Малишевская
Level 9 Local Expert
March 15, 2021
Very friendly and qualified staff. Recently, I had to exchange a large number of coins, the girl (despite the not very pleasant and quick procedure) quickly made the calculation and at the same time maintained a high level of service. Thanks to her!