There are always long queues at the ticket offices and information kiosks. Sometimes information kiosks don't accept money. I would like the information kiosk to be on the street, so you can contact it at any time, and not just during the bank's business hours.
An unsuccessful photo on this review. According to the photo, the pharmacy needs a review.
Belarusbank : there are many windows, an information kiosk, a consultant will always come to the rescue.
The operators are friendly, they work quickly
Of the cons: there are a lot of people, the room is relatively small - it's time to expand. Sometimes there is a very long wait for your turn.
Maybe I'm not so lucky, of course, but I constantly get into long queues in this department and have to wait for a long time. But by the way, I come here very rarely. Otherwise, there are no complaints about the service.
A standard branch of Belarusbank, service by coupons, and there is also an opportunity to make an appointment in advance, which is very convenient, the room is not too large, so it's a little cramped when there is an influx of people
I really like it when banks have an electronic queue. All operations are performed in this department. Always clean, nice. There is an administrator who will always help
There is a bank near the entrance. The bank itself is next to a bus stop, shops and a pharmacy. There are parking spaces. Unfortunately, there are often long queues, but the staff are polite. They can prompt and help
There are constant queues at all ticket offices. It's too small for such an area. I top up my card through the info kiosk. The exchange rates are not profitable. Inconvenient work schedule, especially on Saturday it is closed early.
I am grateful to the very polite, friendly, attentive, friendly and competent employees of the bank - consultants and cashiers. The only downside is that it does not depend on the bank's employees: the bank closes for lunch and starts work late. There is only one ATM and this one bank for a huge neighborhood, so there are long queues at the cash desks and ATM, especially at the beginning of the month, when pensioners receive a pension
Everything is fast and simple. I took the ticket. They invited me to the window and helped me with the necessary option. The staff is polite and kind. They are happy to help those who do not know how to take a ticket, or deal with an ATM.
The service is fast, the staff is polite, the waiting time, as everywhere, is different. I also like the attitude towards clients, if there are any questions, they will answer and explain. Insurance issues are even called personally by phone.
This bank is within walking distance, the service has just begun to improve, the reason I hope is a change of leadership or just got there, but in everyday life there is a long queue waiting and a neutral attitude
The service is perfect and the staff's attitude is excellent. Recently renovated, the cleanliness and order of the sofas made of leatherette are enough. There is a WIFI. Electronic queue.
After the repair, an excellent bank, an electronic queue and 3 information kiosks simplify life)). The department is certainly not enough for this area, sometimes there is even nowhere to stand, 10 people, it is no longer comfortable on 15 sq m, but it is quite decent in quality. Even if they put an information kiosk outside, next to the ATM, it would be very convenient, even at night you pay)). And we would have unloaded the situation inside.
Everything is fine, but there is no info kiosk on.street
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Natallia
Level 6 Local Expert
October 3, 2022
The disgusting work of the consultant of this bank on the evening of 03.10.2022. For at least 15 minutes, this employee tried to explain and prove to the woman that she was being deceived ***, although the police should do this, not the bank's consultant. He communicates in a very rude way. Unfortunately, it was not possible to write a review of this employee in the book of comments and suggestions, but there is a great desire to come back and do it
There are a lot of people , no matter how I go , there are always huge queues . And there is absolutely no information on the availability of currency. You will stand in line with your child for half an hour , and then they will tell you " and the currency is over "
I would like some information right away
Always, no matter how you go in, there don't seem to be any people, but they wait 30 minutes in an electronic queue, and then they serve you for 7 minutes. One thing pleases - it's cool there.
A good compartment after repair. But since I prefer banking applications, I rarely visit banks. I have been to this branch only a couple of times over the past few years, because Belarusbank does not have interesting offers for me (other banks have more interesting card, deposit, etc. products).
After the repair, it's better for everyone, but there are a lot of them (and the working time is shorter), there are always queues...but it's nice to feel that the employees are trying for you, and the bosses are sleeping, you need to increase the staff...
Unlike the bank on Sviridova St., the work is very well organized in this bank. Consultants and other employees work well, there are many terminals. The only drawback is the lack of an outdoor 24-hour terminal.
I have topped up my credit card twice. Both times the payment did not go through, but judging by the terminal, the payment went through. Each time I had to return to the bank to confirm the payment through the bank administrator. There are often no check boxes in the terminals
Fast service, sometimes after 17 there are queues for 20-30 minutes, there are information kiosks and an ATM in the bank building, very convenient, overall 4 stars.
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Евгений Сидоренко
Level 13 Local Expert
April 10, 2023
You need an ATM with cash-in functionality on the street