The exchange rates are lower than in Minsk. This is a minus.
I hope Belarusbank will someday install terminals for currency exchange. Waiting half an hour for a minute operation is such a thing. In most cases, I go to other banks, although this one is closest to home.
One of the advantages is a large waiting room with seats, air conditioning.
Among the disadvantages are slow-running operators and incomprehensible logic of the electronic queue. For example, currency exchange had to wait 40!!! minutes in the afternoon on a business day.
A disgrace, not a bank branch!!! For Borovlians, in which the population now lives as in a district city, 3 windows out of 7 work, and that one is periodically closed for a break!!! The minimum waiting time is 1 hour, and when rush hour is all 1.5 (one and a half)An hour!!! One of the windows works with depositors ( as a rule, these are pensioners who have these deposits, which, to put it mildly, are withdrawn every month, renegotiated, replenished, and so on)
Long queues! The terminal on the street often does not work.
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Кристина М.
Level 5 Local Expert
January 18, 2020
Overall, a good bank branch. Very friendly staff who always try to help.
But there are always long queues, at least an hour. It would be nice if all the windows worked.
Inadequate staff there is a waiting room. But as a rule, there are long queues, although the reason lies in the fact that the department is the only one for all Borovlyany.
With the introduction of the electronic queue, of course, it got better, but there are still a lot of people, I try not to go there, I make online payments according to the maxim. As it is, nothing.